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Terms & Conditions

Website Orders

Online orders are processed Monday through Friday, within 24 hours from when the order is placed. Orders placed between Friday at 1pm EST through Sunday at midnight EST will be processed the following Monday. If we attempt to contact you and do not receive a response within five business days, we reserve the right to cancel your order.



We accept American Express, Visa, MasterCard and PayPal. Sales tax will be charged when the order is processed. International customers must use a valid international credit card. If the credit card cannot be verified as belonging to the person placing the order, the transaction will not be processed.

Sales Tax

All customers will be charged sales tax where applicable.

Promo Codes

When using promotional codes, the following rules apply:
  • • Only one code may be used per order, per customer
  • • Codes may not be applied after an order is processed



Every attempt will be made to process and ship your order the day it is received. We will email you when the order is shipped. We are unable to ship to APO/FPO or PO Box addresses.

US Shipping Rates

All orders to the US and Canada are shipped via UPS and should be received within 3-7 business days after processing. Delivery time does not include Saturdays, Sundays or holidays.

International Shipping

We do not ship outside of the US and Canada at this time.

Customs Duties & Other Fees (Orders to Canada)

Please note that shipping charges do not include taxes or duty. The customer is solely responsible for any customs, duties, foreign taxes and/or other fees that the destination country may impose to take delivery of his/her order. Any abandoned packages are at the responsibility of the customer. In order to comply with export regulations, we are required by U.S. law to declare the exact value of all items ordered and mark them as dutiable "merchandise." Declaring less than meets the true value is both a violation of American trade law and the laws of most other countries. In addition, we could lose the right to export to your country should it ever be discovered that we were misrepresenting the value. Because we are a retailer, we are prohibited by law from marking your order as "gift," even if the order is intended to be a gift by the recipient. Call your local customs office for details about these charges.



Moda Rosa is dedicated to providing every customer the highest level of customer service. If you are not satisfied with your purchase, please contact us via email at info@modarosastyle.com for return instructions. Our return policy may be found below.
  • • All returns must be postmarked within 21 days of receipt. Returns sent after this time will not be honored
  • • Merchandise must be in its original condition and unworn, undamaged, untarnished and in its original packaging with all original tags attached
  • • Shipping and handling charges are non-refundable, and customer is responsible for return shipping costs
  • • All items that are sale items will not be accepted for returns or exchanges
  • • We are not responsible for damages that occur during care of an item, such as cleaning, washing or wear


Please be advised that items that do not to adhere to the above guidelines are not returnable. They will be returned to you at your expense.

Damaged/Incorrect Items

If you receive an item that is defective, damaged or incorrect, you must notify us via email within 5 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. We will email you a UPS label to return the item(s). A replacement will be sent, if available, upon receipt - with the condition that merchandise has not been worn or washed with all tags attached.


If you would like to exchange an item for another color, size or style, please contact us via email at info@modarosastyle.com within 21 days of receipt to ensure that the new item is available. We will only accept returns for exchange if they meet all criteria for an acceptable return (see above). Please make sure to note the exchange on the return form. Once we receive the returned merchandise, we will ship the exchange to you at our expense.

How to Return Merchandise

Please send returns to:
Moda Rosa
Attn: Internet Returns
1992 Morris Ave.
Suite 308
Union, NJ 07083

Tips on sending returns:

  • • Send via UPS or insured parcel post for proof of delivery. If your return package is lost, we are not responsible for reimbursement or compensation for lost items
  • • No COD (Cash/Check on Delivery) packages will be accepted
  • • Package your return carefully, as we cannot return or exchange items that arrive damaged due to poor packaging
Your return will be processed within 2-3 business days of receipt. We will issue a refund to the credit card originally used for your purchase. You will receive an email notification when the credit has been issued. If you have an inquiry, e-mail us at info@modarosastyle.com

International Returns

Customers are responsible for all duties and taxes. If an item is returned or refused and we are charged tax, the charged duty or tax amount will be deducted from your order total before we credit your account.
© Moda Rosa 2014 All Rights Reserved